Legal access and wallet records
Our Legal terms explain who may access the account, how we confirm the phone number attached to it and how we record wallet activity. Access or eligibility depends on local law, so you should check the rules that apply to your location before opening an account.
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When you use DANA, OVO, GoPay or QRIS, the related payment status may be kept with the account record so we can match a receipt to the correct transaction. Bank transfer and virtual account references follow the same account-matching process. We may ask for an account
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step or clarification when details do not match. Read the current policy from account settings, and contact us through the support path shown there if a term or record needs attention.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.