Reference

olx45 Terms & Conditions for Your Account

olx45 Terms & Conditions set the rules for opening an account, using DANA or QRIS, and accessing the lobby where local law permits.

Account eligibilityWallet processingPolicy changesData requests
olx45 olx45 Terms & Conditions for Your Account
POLICY HELP ROUTES

Get Terms Help Beside QRIS Records

A clear support path helps when a Terms & Conditions question affects account access or a wallet record. Start inside your account support route and include the email or phone detail connected to your profile. For a QRIS, DANA, OVO, or GoPay query, attach the payment receipt and quote the status displayed at checkout. We use those details to locate the relevant account event without asking you to repeat the whole case.

Team online

Account access

Use the account help path when you need a clause explained, phone verification checked, or an access decision connected to the Terms & Conditions clarified.

Wallet status

Send the wallet name, transaction reference, and receipt for DANA, OVO, GoPay, or QRIS questions so our team can match the request with the recorded status.

Policy changes

For a proposed correction or wording concern, contact us through the account support route and identify the section, date, and account detail connected to your request.

DATA AND SECURITY

How We Handle Account Data And Terms

The Terms & Conditions work alongside our account controls: we use submitted details to operate access, check payment records, protect the account, and answer policy requests.

Account details

We use the name, phone, email, and verification details attached to your account to apply these Terms & Conditions and respond to requests about access or corrections.

Cookie controls

Cookies can preserve sign-in flow and policy preferences on your device. Clearing them may require another account step, but it does not remove obligations already accepted.

Sign-in security

Keep your password and phone access private. If a new device triggers verification, complete the displayed check rather than sharing account credentials with another person.

Payment records

Receipts and status references for DANA, OVO, GoPay, QRIS, bank transfer, or virtual account activity may be retained to resolve disputes and apply the stated terms.

Retention requests

You may ask how long a policy-related record is kept and why it remains necessary. We assess the request against account, payment, security, and legal needs.

Changes and corrections

To request an amendment, identify the inaccurate clause or account detail through support. We record the request, check the source, and reply using the contact details on file.

Terms & Conditions Questions Before Access

These answers address the policy questions we hear before an account is opened or a wallet record is checked. If your situation is not covered, use the account support route with the relevant clause and transaction reference.

You can read the Terms & Conditions on this policy page before opening an account. The account flow may also link to the current wording when you confirm details or complete phone verification.

Yes. Eligibility and access depend on local law. Where local law permits, we apply the published account rules; mandatory Indonesian requirements take priority if they conflict with a clause.

The terms require wallet instructions and account details to match. For DANA or QRIS status questions, keep the receipt and transaction reference because support may need both to check the recorded event.

Yes. Send the requested correction through the account support route, identify the affected field, and explain the reason. We may request phone verification before changing details used under the Terms & Conditions.

Cookies can retain sign-in flow and policy preferences on your device. Clearing them may start a fresh account step, while accepted Terms & Conditions remain connected to your account record.

A pending OVO or GoPay record remains subject to the status shown in your account and the payment clause. Send the receipt and reference through support rather than repeating the instruction.

Use the account support route and name the section you want changed, your reason, and the contact detail linked to your account. We assess the request and respond through the available contact path.